Hello, this is Flitto.
We sincerely thank you for always using our Chat Translation service.
We are informing you that the Chat Translation Privacy Policy has been revised.
This revision pertains to matters related to ‘the collection, use, and refusal of behavioral information’ and has been introduced to improve our services and enhance our capabilities for providing customized services and advertisements.
The revised terms will take effect on January 22, 2026.
The Privacy Policy on the Chat Translation brand site will be updated on that date.
You can review the detailed revisions in the revised content below.
You can opt out of this feature depending on your device as follows. For inquiries, please contact our customer support email (ct.support@flitto.com).
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Android OS
- Settings > Security & Privacy > Additional Privacy Settings > Turn off ‘Android Personalized Services’ (switch the toggle button to Off)
- Settings > Security & Privacy > Additional Privacy Settings > Ads > Delete Ad ID
(Alternatively, you can also set this via the following path: Settings > Google > All Services > Ads > Delete Ad ID)
2. iOS
- Settings > Privacy > Apple Advertising > Turn off ‘Personalized Ads’ switch
Revised Content
- The following content is newly added to the location of Article 7. The existing Articles 7 through 12 have been renumbered as Articles 8 through 13.
- Below is the content of the newly added Article 7.
Article 7 (Matters regarding collection, utilization, and rejection of behavioral information)
The Company allows "advertising business operators" to collect and process "advertising identifiers" of its service users for the purpose of providing personalized services, online advertisements, and other benefits. The "advertising business operators" will directly collect "behavioral information" of users by monitoring the collected "advertising identifiers," and use this information to provide personalized advertisements to each service user during the use of the Company's services.
Advertising business operators that collect and process behavioral information |
|
Behavioral information items collected |
Advertising identifiers: Device identifiers (AAID (advertising ID) in Android OS, IDFA (Identifier For Advertisers) in iOS) assigned to mobile devices at random App usage and visit history of users, etc. |
Collection method |
Automatic collection and transmission during app use |
Collection purpose |
Providing advertisements tailored to user interests |
Matters regarding retention, use, and destruction of behavioral information |
The Company does not collect or store data directly. Please refer to the Privacy Policy of the “advertising business operator (Google)” for additional information. |
Advertising business operators that collect and process behavioral information |
Microsoft (Clarity.ms) |
Behavioral information items collected |
User interactions with the website
|
Collection method |
Automatic collection via cookie upon the user accessing and using the website |
Collection purpose |
Usability enhancement and provision of customized services to users |
Matters regarding retention, use, and destruction of behavioral information |
The Company does not directly collect and store data. For further details, please refer to "Additional Privacy Policy Information for Korean Residents (Microsoft)" |
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If users prefer not to view customized advertisements, they can disable the collection of "Advertising Identifiers" through their mobile phone settings, as described below.
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Android OS
Settings > Security & Privacy > Additional Privacy Settings > Turn off ‘Android Personalized Services’ (Switch the toggle button to Off)
Settings > Security & Privacy > Additional Privacy Settings > Ads > Delete Ad ID
(Alternatively, you can also access this setting via: Settings > Google > All Services > Ads > Delete Ad ID)
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iOS
Settings > Privacy > Apple Advertising > Toggle off the switch for “Personalized Ads”
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We will continue to do our utmost to provide convenient and satisfying service.
Thank you.